Increased storage quotas and other service level changes

Product

we've made some changes to our service levels. These changes simplify pricing, unify personal and family service levels, make it easier to migrate from other services to FastMail and give the vast majority of users an increase in storage at no extra cost.

All accounts

All prices have been rounded to the nearest dollar. The existing $x.95 pricing on all accounts made comparing prices more difficult for users, so we've changed to just using whole dollar pricing on all accounts to make comparisons simpler and clearer.

Personal accounts

  • Ad Free has been renamed to Lite. Now that we don't have free Guest
    accounts, the name is an anachronism since no accounts have
    advertising.
  • All Lite (previously Ad Free) and Enhanced accounts have increased
    email and file storage quotas. Full accounts have increased file
    storage quotas.
  • The price of the Lite account is now $10/year. We will email all
    existing Ad Free users about this change shortly with information
    about how to lock in the existing pricing for some years.

The complete list of new quotas and names are:

Old quota

New quota

Lite
(was Ad free)

Email:
Files:

100 MB
2 MB

250 MB
100 MB

Full

Email:
Files:

1 GB
100 MB

1 GB
1 GB

Enhanced

Email:
Files:

10 GB
2 GB

15 GB
5 GB

Premier

Email:
Files:

60 GB
30 GB

60 GB
30 GB

Family accounts

We've renamed all the family service levels to be the same as the personal service levels, and also have the same quotas as the corresponding personal service level.

This means that if you manage more than one account, it's much easier to switch to a family account. There's no concern about having slightly different quotas and having to deal with all the different service level names, it's a straight forward conversion from a personal account to the corresponding family account.

So now the main differences with family accounts compared to personal accounts are:

  • A single billing cycle and credit card for all accounts in the
    family
  • Add/change/delete accounts in the family from your management
    accounts at any time
  • Ability to have account names in your own domain (e.g.
    john@yourdomain.com)
  • Ability to have your own login screen at http://mail.yourdomain.com
  • It's an extra $5/year for the family "container"

The complete list of new quotas and names are:

Old quota

New quota

Lite

Email:
Files:

200 MB
6 MB

250 MB
100 MB

Full
(was Everyday)

Email:
Files:

800 MB
600 MB

1 GB
1 GB

Enhanced
(was Superior)

Email:
Files:

8 GB
6 GB

15 GB
5 GB

Premier
(new)

Email:
Files:

N/A
N/A

60 GB
30 GB

Business accounts

All Basic, Standard and Professional accounts have increased email and file storage quotas. The complete list of new quotas are:

Old quota

New quota

Basic

Email:
Files:

250 MB
2 MB

500 MB
100 MB

Standard

Email:
Files:

1.5 GB
100 MB

2 GB
1 GB

Professional

Email:
Files:

15 GB
6 GB

25 GB
10 GB

Enterprise

Email:
Files:

150 GB
60 GB

150 GB
60 GB

We’ll be emailing these details to all users shortly.