Moving our privacy advocacy forward to protect Australia and you
Protecting your privacy is part of our commitment to you, so we speak out when we see it challenged.
Our service
Copyright © 1999–2018 FastMail Pty Ltd
Legal & Policy
Advocating for privacy in Australia
Learn about the new Access and Assistance Bill (AABill) in Australia including what it means for services using encryption, our criticisms of the law as written, and why our service is not affected.
Australian privacy laws
The past few years have seen a dramatic increase in public awareness of how their data is being used (or misused) by companies they had trusted. What impact does the draft Australian Assistance and Access legislation mean for FastMail customers?
GDPR is here!
The European Union and the United Kingdom have been leaders in writing regulations to protect something we've long known you value – your personal information and privacy. We talked about the basics of GDPR protection last month; now it's time to talk about what's changing.
What personal data means and how companies use it
Following on from December’s blog post our executive team has been hard at work for the past few months making preparations for the upcoming GDPR. Current customers, no matter where you are located, should expect to receive notices soon about changes.
GDPR: European Data Protection
This is the twenty-second post in the 2017 FastMail Advent Calendar. The previous post was about our new monitoring infrastructure. In the next post we meet Rik, our intrepid CTO. Some of you may already be aware of the upcoming GPDR legislation. We’ve certainly been getting support tickets and
Update to Terms of Service
On October 1st 2017, FastMail updated our Terms of Service to make them friendlier for our customers, and easier to understand. These changes also allow us to progressively unify our Terms of Service across all our products: FastMail, Topicbox, Pobox and Listbox. Summary of changes UPDATE: changed tense and links
FastMail apps and signup available in Germany again
For the past two months, FastMail has been rejecting new signups from Germany, and our app has been unavailable in the German app stores. We took these actions out of caution after receiving letters from the German Bundesnetzagentur requiring us to register with them as an email provider. Until we
FastMail is not required to implement the Australian metadata retention laws
Oct 7, 2015 Welcome new readers arriving from Senator Scott Ludlam's recent Facebook post or Tweet. FastMail is a paid service, which means that you pay money in exchange for us running the service purely for you, the customer, rather than for advertisers. While we don't provide a free service,